Bookings and guest communication

THE SERVICE IN PRACTICE

What this means for you.

Clear arrangements and guests informed about their stay.

Scope, frequency and arrangements are confirmed in our proposal. Specialist technical needs are coordinated with appropriate professionals.

How we work

Clarify the calendar and booking arrangements.

Share practical information and follow guest conversations.

Review stays and any requests needing follow-up.

All our services

Coordinated care, from preparing your property to following each stay.

Present your property clearly and shape a suitable marketing approach.

Coordinate bookings and useful communication before, during and after each stay.

Organise arrivals, departures and key handovers under the agreed arrangements.

Plan cleaning and linen preparation between stays.

Identify needs, coordinate professionals and keep you informed of necessary work.

Share information on stays, interventions and points needing attention.

Property follow-up while you are away, according to agreed visits and arrangements.

Setup and follow-up for a mid-term rental project, subject to availability and agreed scope.

Prepare the property for its first stays: initial clean, key-safe installation and welcome booklet, within the agreed scope.